Terms & Conditions

This website is operated by Standard Print Company. Throughout the site, the terms “we”, “us” and “our” refer to Standard Print Company. Standard Print Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 1.1 – PRINT SERVICE TERMS

KEY TERMS

Standard Print Co.: Standard Print Co. Pty. Ltd. is located at Shop 1, Ground Floor, 67–69 Regent St, Chippendale, NSW 2008, Australia (also referred to as “we”, “us” or “our”).

3D Content: 3D printable files supplied by a user.
3D Print: 3D content turned into a physical object by a 3D printer.
Content: 3D Content, images, videos, text, or any other content submitted by a User on the Website.
Order: An order placed by a User through the Website for a print job to turn the User’s 3D Content into a 3D Print upon payment of the Printing Fee and Service Fee.
Printing Fee: The total fee due to Standard Print Co. for the printing services, including the start-up costs per printing job and the costs of the material used to produce the 3D Print, offered by Standard Print Co. as indicated by us on the Website.
Service Fee: The fee, which is a variable rate determined by the size of the model being printed. For detailed information on the rate of the service fee, please email info@standardprintco.com. This amount of the Printing Fee is due to Standard Print Co. in consideration of the Services provided by Standard Print Co. and any applicable taxes (GST).
Print Services: The printing services offered by Standard Print Co. through the Website within Section 1.1 – Printing Service Terms.
Terms and Conditions: These terms and conditions.
User: A natural person or legal entity making use of the Services that are offered through the Website.
Website: The website offered by Standard Print Co. at https://www.standardprintco.com

The Print Services offered by Standard Print Co. through its Website exist to provide an online platform, which facilitates Standard Print Co. to offer 3D printing services to Users, including the payment transaction between Standard Print Co. and Users. The Services enable a User to place an Order with Standard Print Co. in order to turn the uploaded 3D Content into a 3D Print. The User and Standard Print Co. can make arrangements whether we will ship the 3D Print to the User or that we will hold the 3D Print on behalf of the User and a pick-up in person is arranged.

Standard Print Co. has no control over the conduct of Users; the Content uploaded to the Website by its Users and Standard Print Co. disclaims all liability in this regard.

The Services offered by Standard Print Co. are available only to individuals who are 18 years or older who can form legally binding contracts under applicable law and who have registered as a User on the Website by creating an account.

The User or any visitor of the Website represents and warrants that all information they submit to the Website is accurate, truthful, lawful and does not infringe any rights of third parties. The User or any visitor of the Website warrants that it will not use the Service to:

  • send any unsolicited mass mailings ("spam"); launch or use any automated means or process, including but not limited to “spiders”, “robots”, “load testers” etc., for sending more communication than a natural person could reasonably produce or to create User accounts;

  • collect or store personal information from other Users other than the information collected during the normal course of using the Service;

  • threaten or harass any person or entity;

  • gain or attempt to gain unauthorised access to any computer system, server, network or hardware of Standard Print Co., other Users or any other third party;

  • in any way that could overload, damage, disable, disrupt or harm the the Service or interfere with any other User’s use of the Service;

  • adapt, modify or reverse engineer any of the systems or protocols of Standard Print Co.;

  • reformat, resell, or redistribute the Service in any way without the explicit consent of Standard Print Co. in writing.

If a User does not respect the Terms and Conditions or any reasonable instructions from Standard Print Co., Standard Print Co. can, at its sole discretion and without any compensation, deny the User any further access to the Website and/or any of its Services. Any attempt by a User to damage the Website or to undermine the legitimate operations of the Services may be a violation of criminal and civil laws and, should any such attempt be made, Standard Print Co. reserves the right to seek damages from any such User to the fullest extent permitted by law.

We may accept an Order submitted to us by a User. Upon acceptance of an Order and payment of the Printing Fee indicated in the Order, Standard Print Co. warrants to supply the 3D Print in the material selected by the User, within the standard technical boundaries of our 3D printer and within the delivery time indicated by us on the Website and confirmed in the Order.

CONTENT

Users are solely responsible and liable for the Content they upload and will refrain from uploading restricted Content to the Website. If Standard Print Co. receives restricted Content from a User we can refuse the Order and not supply a 3D Print of such Content.

Content is restricted if it:

(a) violates or infringes a third party’s rights, including but not limited to privacy, publicity or any intellectual property rights (including any copyright, patent, design right, trademark, trade secret or any other proprietary rights);
(b) contains pornographic or obscene content;
(c) contains information about or relating to firearms or any other weapons;
(d) contains information which is false, inaccurate, misleading, harassing, racially or ethnically offensive, harmful to minors, libellous or defamatory;
(e) contains trojan horses, viruses, worms or other harmful or destructive software code;
(f) is contrary to or in violation of any applicable law or regulations, including any applicable export control laws and regulations.

By submitting 3D Content through the Services or Website, the User grants Standard Print Co. a non-exclusive, royalty-free worldwide non-transferable licence (i) to review the 3D Content on the basis of technical specifications (including but not limited to checking for any technical errors); (ii) to modify; and (iii) to use the 3D Content for the purposes of manufacturing of the 3D Print in order for us to fulfil the Order placed by the User ONLY.

In the case that the User has indicated their consent by indicating that the 3D Content is public 3D Content, the User grants Standard Print Co. a non-exclusive, royalty-free worldwide non-transferable licence to display the 3D Content on the Website and to reproduce, distribute, display or sell the 3D Content for any commercial purposes.

The User represents and warrants that it has all rights to grant the licences without infringing or violating any third party rights, including without limitation, any privacy rights, publicity rights, intellectual property rights (including any copyright, patent, design right, trademark, trade secret or any other proprietary rights) or any other proprietary rights.

A User placing an Order with us represents and warrants that they have all rights to grant the licences without infringing or violating any third party rights, including without limitation, any privacy rights, publicity rights, intellectual property rights (including any copyright, patent, design right, trademark, trade secret or any other proprietary rights) or any other proprietary rights.

Standard Print Co. does not claim any ownership rights of the Content and has no obligation to review the Content and can in no way be held responsible for the Content uploaded to its Website or Services. Notwithstanding the foregoing, Standard Print Co. can remove and/or block any Content uploaded to its Website or Services for any reason and without notice.

To order a print of 3D Content, the User has to follow the online ordering process on the Website. This ordering process consists of the following steps:

(a) Upload or Select 3D Content. The User has to (i) upload their 3D Content in the file format indicated on the Website or select any of the 3D Content made available for such purpose by Standard Print Co. or other Users on the Website; (ii) select the material and colour of the 3D Print; (iii) provide billing information in order to process the payment; (iv) review the details of the Order; (v) confirm the Order.

(b) Technical review of 3D Content. The Order will be reviewed by Standard Print Co. During this process the 3D Content submitted to the Website will be reviewed on the basis of technical specifications (including but not limited to checking for any technical errors).

(c) Acceptance of Order by Standard Print Co. We can review and accept the Order within 24 hours after receiving the Order. Upon acceptance of the Order, Standard Print Co. will automatically send the User an Order confirmation to the e-mail address associated with the User’s Standard Print Co. account. If there are any errors in the Order confirmation the User should contact Standard Print Co. as soon as possible.

(d) Payment. The User has to pay the total amount indicated on the Order confirmation within 48 hours after the Order has been accepted by completing the payment process indicated on the Website. The User pays the full amount (Printing Fee and Service Fee) to Standard Print Co. Standard Print Co. may cancel the Order if the User has not paid the full amount of the Order within 48 hours after the Order has been accepted. Payment is currently only possible by credit card, PayPal and direct bank transfer.

As soon as Standard Print Co. receives the full amount indicated in the Order confirmation, it shall immediately start performing the 3D printing services upon receipt of this payment.

(e) Pick-up & shipping. The User and Standard Print Co. mutually agree whether the 3D Print will be picked up by the User at our address, any other location, or whether the 3D Print will be shipped to the User.

UNACCEPTABLE & CANCELLED ORDERS

Cancellation by Standard Print Co. During the entire ordering process, including after acceptance of the Order by Standard Print Co., we may, at our sole discretion, not accept or cancel an Order for technical or any other reasons, including but not limited to the technical unfeasibility to print the 3D Content, the 3D Content being in violation of the Terms and Conditions or any applicable law or regulations, or due to the non-payment of the total amount of the Order by the User.

Cancellation by User. Due to the personalised feature of the print services performed by Standard Print Co., the User cannot cancel their Order after payment of the Order and we have started our 3D printing services.

Standard Print Co. only facilitates the transaction between Users and Standard Print Co. As a result Standard Print Co. has no control over the 3D Prints. Standard Print Co. does not provide any implied or explicit warranties relating to the 3D Prints and does not guarantee that the 3D Prints will be fit for any particular purposes. Please inspect 3D Prints upon receipt immediately.

Any reclamations or claims related to 3D Prints should be directly addressed to Standard Print Co. and completed within 3 days upon receiving the print. Should the print be deemed unsuitable by Standard Print Co. and we are deemed to be at fault, Standard Print Co. will offer a single free reprint of the defective part at our own cost. The associated postage and handling costs of this correction will also be covered by Standard Print Co.

The indicated total amount of the Order includes the Printing Fee, Service Fee and any applicable taxes concerning the Service Fee, but excludes any import/export duties or shipping costs unless otherwise stated.

The Printing Fee, Service Fee or any other prices displayed on the Website are only indications and are valid only for the moment that they are displayed. Standard Print Co. reserves the right to change any indicated prices on the Website without prior notice. Such a change will have no effect on Orders which have been confirmed by Standard Print Co. and paid by the User.

Standard Print Co. does its best to prevent errors in the pricing indicated on the Website. However, should an error occur, neither the User nor Standard Print Co. are bound by the Order and may cancel the Order. Any amounts paid related to that Order will be refunded to the User. All prices are indicated in the User’s local currency insofar as this is reasonably possible.

INTELLECTUAL PROPERTY

All intellectual property rights, including but not limited to any copyright, trademark and database right, in the Services or Website and the selection and arrangement thereof belong to Standard Print Co., its licensors or other third parties. All rights in the Services and Website not expressly granted herein are reserved.

PRIVACY

In order to use the Services, Users will be required to supply certain information about themselves when setting up a Standard Print Co. account, designating themselves as a user placing an Order. Standard Print Co. has specified which information is required to use the Services. This information will be used by Standard Print Co. for the sole purpose of providing the Services or for the purposes of marketing for future provision of services.

In addition, the Standard Print Co. Privacy Policy shall apply to all the processing of personal information of Users. The Standard Print Co. Privacy Policy can be found at https://www.standardprintco.com/privacy-policy

LIABILITY & INDEMNIFICATION

In no event shall Standard Print Co. be liable for any damage whatsoever, whether in an action of contract or any tortious action, arising out of or in connection with the User´s access or use of the Services and Website or the printing services offered by us, except to the extent such damages arise directly from the wilful misconduct or gross negligence of Standard Print Co. and its senior management.

In the event the User´s country of residence does not allow any of the exclusions or limitations of liability or any of the disclaimers of warranties mentioned in the Terms and Conditions, such exclusions, limitations or disclaimers shall be limited to the maximum extent permitted by applicable law.

The User agrees to indemnify and hold Standard Print Co. harmless from and against all liabilities, claims, damages and expenses (including reasonable attorney fees) arising from or relating to any claims that result from your breach of these Terms and Conditions.

APPLICABLE LAW AND JURISDICTION

The Terms and Conditions and any disputes in connection thereto shall be governed by and construed in accordance with the laws of Australia. The United Nations Convention on Contracts for the International Sale of Goods shall not apply. Any dispute, claim or cause of action arising out of, or in connection with the Terms and Conditions or the User´s use of the Website or Services shall be submitted to the jurisdiction of the competent courts in New South Wales, unless provided otherwise by operation of applicable mandatory law.

Standard Print Co. does not guarantee that the Services offered through its Website can be used in locations outside Australia. You are solely responsible that your use of the Services and Website complies with your local applicable laws.

SEVERABILITY

If any provision of the Terms and Conditions is held to be invalid or unenforceable, then the invalid or unenforceable provision will be replaced by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions shall be enforced.

SECTION 1.3 – PRINTER WARRANTY TERMS

By ticking the relevant box or otherwise confirming at checkout, you acknowledge that you are purchasing a 3D printer from Standard Print Co. and that you will be provided with Australian Consumer Law rights, a manufacturer’s warranty (where applicable), and technical support from Standard Print Co. in accordance with the terms set out below.

Standard Print Co. services and repairs a wide range of 3D printers. However, the warranty rights in this Section 1.3 apply only to printers purchased directly from Standard Print Co. Printers purchased from other retailers may be eligible for paid repairs and technical support from us, but are not covered by our sales warranty.

Australian Consumer Law

Under Australian Consumer Law, customers of Standard Print Co. are provided with consumer guarantees for goods sold and services rendered. Standard Print Co. agrees to meet all its obligations under the Australian Consumer Law with respect to 3D printers we sell. As part of this guarantee, we warrant that 3D printers purchased from us will be:

  • of acceptable quality;

  • fit for specified purpose (for example, to extrude purpose-made, unadulterated 3D printing material within the temperatures and operating conditions specified for that model);

  • free from defects;

  • match the description and any demonstration models;

  • free from hidden charges; and

  • supported with spare parts and repair facilities for a reasonable time, unless otherwise advised.

These standards will be met based on the descriptions and information pertaining to the machines as provided by us, but not any other retailer.

The consumer guarantees do not apply where the consumer changes their mind, discovers they could have bought it cheaper elsewhere, or damages the goods by way of misuse or otherwise.

Scope of Warranty Cover

Standard Print Co. offers industry-leading warranty standards and technical support for 3D printers purchased directly from us, for 12 months from the date of purchase for hardware defects, plus an additional 12 months of technical support (totalling 24 months support) from the date of purchase.

Standard Print Co. warrants the individual parts that make up your machine against manufacturing defects during the warranty period. As this is an emerging technology, the manufacturer may issue updates or upgrades for their machine. These are not automatically covered by warranty unless otherwise supplied by the manufacturer or where they are required to rectify a major fault with the product.

Where a part is found to be faulty via Standard Print Co. technical support during the term of the warranty period, Standard Print Co. will ship the part at no cost to the machine owner, to their designated address, using standard (tracked) postal methods. The owner will be provided the option of paying for express post should it be desired. Diagnosis and determination of fault (should there be any) must be carried out by our technical support staff or an authorised technician.

Parts will be shipped with installation instructions where installation is not necessarily obvious, or where we otherwise deem it necessary. Damage caused from a failure to follow assembly, installation or usage instructions is not covered by this warranty. Any modifications to machines outside those outlined or approved in writing by Standard Print Co. may void warranty.

Exclusions/Restrictions

We do not warrant damage that results from incorrect use of the machine. We cannot warrant damage incurred where you fail to ensure a print is attached to the bed correctly, or the printer is left unsupervised, and as a result a print failure causes damage to the machine or parts of the machine.

The following items/parts/components are not covered by Standard Print Co.'s warranty:

  • software and firmware (these are written by the manufacturer and outside our direct control);

  • memory cards;

  • exterior and bed panel pieces (cosmetic damage not affecting function).

The following consumable parts are also not warranty items:

  • filament;

  • nozzles;

  • tape or coatings used on the print bed;

  • consumables used in troubleshooting;

  • fans and other wear components, except where a manufacturing fault is reasonably established.

Repairs

Repairs and spare parts will be supplied by Standard Print Co. in keeping with Australian Consumer Law. Simple and common parts will be provided within a timely manner. Where possible, parts will be held in stock for immediate dispatch upon diagnosis by one of our trained technicians. You will be responsible for transferring the machine to the repair location, and you will be charged an hourly rate for our technicians' fitting and testing time where the repair is not covered by warranty.

Where you are not comfortable fitting the part yourself, Standard Print Co. can either directly, or through a trained technician closer to your location, fit the part for you.

For on-site visits, our technicians charge:

  • a callout fee based on your postcode, calculated using our internal postcode-based Callout Fee Schedule; and

  • a labour charge of $165 per hour (minimum 1 hour).

As an example only, many Sydney metropolitan postcodes currently attract a callout fee of $180 including GST, with higher fees (e.g. $270, $360, $450, $540, $630, $720, $810, $900, $990 including GST) for outer metropolitan, regional and interstate locations. The exact fee applicable to your postcode will be notified in writing at the time of quoting or booking and will be based on our then-current Callout Fee Schedule.

If you prefer, you may ship the machine to our service centre instead of requesting an on-site callout (shipping at your cost unless otherwise agreed under Australian Consumer Law).

Provided the 3D printer in question is within its defined warranty period, more complex-to-fit parts will be fitted by Standard Print Co., or an authorised agent, without cost to the customer where required under the Australian Consumer Law.

A major problem is defined as one that cannot be fixed by a Standard Print Co. technician within a reasonable time, or where a reasonable consumer would not have purchased the product had they known about the fault. In these cases the consumer may be entitled to a replacement machine or a refund from the place of purchase, in accordance with the Australian Consumer Law. This will be arranged via Standard Print Co. technical support and cannot be self-diagnosed by a customer. Standard Print Co. may, under the Australian Consumer Law, take the type of product, the consumer’s use of the product, the length of time since purchase and the reasonable amount of use of the product into account when determining the appropriate remedy.

Whenever possible, we will continue to make parts available for a period not less than 18 months after purchase, unless the manufacturer has ceased supply of the part and no aftermarket equivalent is available.

Cost of Freight to Service Centre

Under the Australian Consumer Law the consumer is generally responsible for returning the product to the seller/manufacturer. In most cases, where a part or machine is deemed to need to go to a service centre and the fault is covered by warranty, Standard Print Co. will pay all reasonable costs associated with the transport, or otherwise act in accordance with our obligations under Australian Consumer Law.

Packaging and Refunds

The packaging forms part of your product. You may need it to return the item safely for repairs or servicing. If you have disposed of or lost the packaging you may be asked to pay for replacement packaging, in the event your machine returns under warranty for repairs. Where the machine is classified as having a major fault, warranting refund or replacement under the Consumer Guarantees, you do not need to return the item in original packaging to receive your refund.

Factors Outside Our Control

Manufacturers and importers (including Standard Print Co. where applicable) are not responsible for problems with goods beyond their control, such as damage caused by misuse, unauthorised modification, environmental conditions or external power issues.

Technical Support

Standard Print Co. technical support is included with any 3D printer purchase within Australia from Standard Print Co. Requirements of technical support from our customers are:

  • to read and consider support material that we have made available online;

  • first contact to technical support is via our online contact form or email (https://standardprintco.com/contact-us/);

  • customers are to listen and act upon advice and instructions given by technical support operators; and

  • customers treat and converse with technical support in a courteous manner.

Technical support will:

  • respond to your enquiry as soon as possible, usually the same or within one business day;

  • work with you to diagnose and identify any mechanical issues with the machine and resolve the issue;

  • provide accurate and clear advice and instructions on how to resolve the issue and parts where necessary in a timely manner;

  • provide phone or remote support where necessary to help you install parts shipped to you;

  • organise for a qualified service professional to assist (at your expense) if you would prefer that; and

  • keep documentation of your problems and parts fitted to the machine.

Standard Print Co. reserves the right to decline providing technical support and warranty cover to customers who require multiple or repeat technical assistance for problems deemed to be unreasonably created by the customer (for example, equipment damaged via repeat negligence, abuse, misconfiguration or other unreasonable use).

International Warranty

Due to the difficulty with providing support to our overseas customers due to time zone differences and the cost of freight, we cannot provide full warranty coverage on machines sold outside Australia beyond rights that cannot be excluded under local law. However we will provide online technical support and may, at our discretion, offer parts free of charge as we would for Australian customers. International customers will be required to pay freight costs unless otherwise required by law.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, subject always to our obligations under the Australian Consumer Law and applicable anti-discrimination legislation.

In addition, we may, at our discretion and in compliance with applicable law, refuse to accept orders, cancel orders, close or block customer accounts, restrict access to our website or services, or prohibit future purchases or contact where we reasonably believe there is a risk of:

  • misuse of our Services or Website;

  • unreasonable, abusive, threatening or harassing behaviour towards our staff, contractors or other customers;

  • fraud, non-payment, chargeback risk or illegal activity; or

  • conduct that may cause disruption, loss or harm to our business, reputation, systems or other users.

Where reasonably practicable, we will notify you if we take such action. Any such decision will be taken having regard to the Australian Consumer Law and relevant anti-discrimination laws.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please click here.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Standard Print Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Standard Print Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia. Our principal place of business is Shop 1, Ground Floor, 67–69 Regent St, Chippendale, NSW 2008, Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@standardprintco.com.

Modern Slavery Policy of STANDARD PRINT CO.

Introduction

At STANDARD PRINT CO., we are dedicated to eradicating modern slavery and human trafficking from both our internal operations and our external supply chains. Recognising our obligation to combat modern slavery, we pledge to implement and uphold effective measures and controls to prevent any form of modern slavery in our business operations and throughout our supply chains.

Scope of the Policy

This policy is applicable to all individuals at every level and position within STANDARD PRINT CO., including but not limited to senior executives, officers, board members, all categories of employees (permanent, fixed-term, or temporary), consultants, contractors, apprentices, people working from home, part-time staff, temporary agency workers, volunteers, interns, agents, sponsors, or any person linked to us, regardless of their geographical location.

Policy Proclamation

STANDARD PRINT CO. adopts a strict policy against all forms of modern slavery and is devoted to conducting business ethically, with integrity and transparency. We are resolved to establish and maintain effective systems and controls to guard against the occurrence of any form of modern slavery within our company or in any part of our supply chain.

Supply Chains

We uphold a zero-tolerance stance towards slavery and human trafficking in our supply chains. We expect the same high standards from all our suppliers and contractors. We conduct risk assessments of our suppliers with respect to modern slavery and require them to adhere to anti-modern-slavery policies. Should any supplier be found violating our policy, immediate action will be taken, which may include severing our business relationship.

Due Diligence

STANDARD PRINT CO. is committed to thorough due diligence when engaging with new suppliers and routinely re-evaluates existing suppliers. This due diligence includes establishing enduring relationships with suppliers and clearly communicating our business conduct expectations.

Training and Awareness

We will ensure that training on this policy is a part of the induction for everyone working with us and will regularly assess its effectiveness. Our strong stance against modern slavery will be clearly communicated to all suppliers, contractors, and business partners at the beginning of our business relationships and regularly reinforced thereafter.

Reporting Mechanism

We encourage anyone, including employees, subcontractors, suppliers, and clients, to report any suspicions of slavery or human trafficking without fear of retribution. We promise to thoroughly investigate any such reports and take suitable action.

Responsibility for Policy Implementation

The responsibility for the implementation and compliance of this policy lies with our board of directors. They are tasked with ensuring that this policy adheres to our legal and ethical obligations and that everyone working with us, in any capacity, abides by it.

This policy will undergo regular reviews and updates as necessary. The board of directors endorses this policy statement and is wholly committed to its execution and upkeep.

The Standard Print Company Pty Ltd.